Subscriptions Queries

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Bub&Bob
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Re: Subscriptions Queries

Post by Bub&Bob » Tue Aug 03, 2010 4:16 am

Is it possible to cancel a subscription online?

If not, what do I need to do?

(BTW - its not for Retro Gamer, its for Games TM)
The dry fart for Barry MacDermot and all the cancer patients in the Glamorgan testicle ward

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Subs Manager
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Location: Bournemouth

Re: Subscriptions Queries

Post by Subs Manager » Mon Sep 06, 2010 11:38 am

Bub&Bob wrote:Is it possible to cancel a subscription online?

If not, what do I need to do?

(BTW - its not for Retro Gamer, its for Games TM)
Hi there

If you can email all your name/address details to gamestm@servicehelpline.co.uk they will be able to cancel your subscription and advise on any refunds etc

Thanks

Lucy
Carly Archer
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e: carly.archer@imagine-publishing.co.uk

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stejay215
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Re: Subscriptions Queries

Post by stejay215 » Thu Sep 09, 2010 6:51 pm

Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215

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Subs Manager
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Location: Bournemouth

Re: Subscriptions Queries

Post by Subs Manager » Fri Sep 10, 2010 3:57 am

stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy
Carly Archer
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Imagine Publishing

e: carly.archer@imagine-publishing.co.uk

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hydr0x
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Location: Germany

Re: Subscriptions Queries

Post by hydr0x » Fri Sep 10, 2010 11:50 am

Subs Manager wrote:
stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy
Hello Lucy

could you please walk over to the desk of whatever person works off the eshophelp@imagine-publishing.co.uk mails and kick his ass? I've been trying to order through it since tuesday and haven't even got as much as a reply...
Image

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Subs Manager
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Location: Bournemouth

Re: Subscriptions Queries

Post by Subs Manager » Mon Sep 13, 2010 4:24 am

hydr0x wrote:
Subs Manager wrote:
stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy
Hello Lucy

could you please walk over to the desk of whatever person works off the eshophelp@imagine-publishing.co.uk mails and kick his ass? I've been trying to order through it since tuesday and haven't even got as much as a reply...
Hi Hydrox

I can do - but might be easier if you forward me the email so I can get it sorted out for you :)

thanks

Lucy
Carly Archer
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Imagine Publishing

e: carly.archer@imagine-publishing.co.uk

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nokgod
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Location: The Blackcountry

Re: Subscriptions Queries

Post by nokgod » Tue Dec 14, 2010 3:26 pm

Still haven't received my Christmas Issue yet..... :cry:
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sscott wrote:I thought Tomb Raider was the best game of last gen (and I fuck1n hate the Tomb Raider series!)

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Subs Manager
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Re: Subscriptions Queries

Post by Subs Manager » Wed Dec 15, 2010 6:45 am

nokgod wrote:Still haven't received my Christmas Issue yet..... :cry:
There are extensive postal delays all over Scotland, Ireland and Europe due to weather at the moment - if you can tell me where you live I can look into it

thanks

Lucy
Carly Archer
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Imagine Publishing

e: carly.archer@imagine-publishing.co.uk

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Frank Chickens
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Re: Subscriptions Queries

Post by Frank Chickens » Tue Dec 21, 2010 6:06 am

Didn't know Scotland and Ireland wasn't in Europe, thanks for the information. 8)
"A cynic is what an optimist calls a realist"

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Subs Manager
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Re: Subscriptions Queries

Post by Subs Manager » Tue Dec 21, 2010 6:17 am

Frank Chickens wrote:Didn't know Scotland and Ireland wasn't in Europe, thanks for the information. 8)
Ok Ok I didn't phrase that very well :oops:

But seeing as we even have snow down here on the south coast and not had post it must be really bad everywhere else!! Fingers crossed all our magazines will arrive soon for subscribers missing their copies

Merry Christmas
Carly Archer
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Imagine Publishing

e: carly.archer@imagine-publishing.co.uk

Bub&Bob
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Re: Subscriptions Queries

Post by Bub&Bob » Tue Dec 21, 2010 6:25 am

Is it wrong to fancy smurfette?
The dry fart for Barry MacDermot and all the cancer patients in the Glamorgan testicle ward

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nokgod
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Re: Subscriptions Queries

Post by nokgod » Tue Dec 21, 2010 1:05 pm

Bub&Bob wrote:Is it wrong to fancy smurfette?
no....she's been looking after me.... :wink:
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sscott wrote:I thought Tomb Raider was the best game of last gen (and I fuck1n hate the Tomb Raider series!)

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Antiriad2097
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Re: Subscriptions Queries

Post by Antiriad2097 » Tue Dec 21, 2010 2:29 pm

... but do bear in mind you'll be at the end of a long queue.
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brjoce
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Joined: Fri Dec 31, 2010 11:40 pm
Location: USA

Re: Subscriptions Queries

Post by brjoce » Fri Dec 31, 2010 11:46 pm

Lucy;

Happy Holidays, I happen to be missing the Christmas Retro Gamer Issue 84. I live in the US so who knows at what point in the delivery chain, after leaving your printers, the mistake occurred. Is there anyway that I can acquire the issue, I know you are close to pressing issue 85 so it may be difficult to obtain. In the states in can be difficult to find retail retro gamer issues but I will continue to check local suppliers.

Regards
John B.

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Sir Arthur
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Location: The North West, England

Re: Subscriptions Queries

Post by Sir Arthur » Tue Jan 11, 2011 5:20 am

Good Morning.

I have not had issue 83 yet, is there a delay? I appreciate that there could be a back log from Christmas etc, just wondering if other people have had it. :)
Sir Arthur

" Thank the Lord I packed my underpants "

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