Subscription help

Want to air your opinions on the latest issue of Retro Gamer? Step inside...

Moderators: NickThorpe, Darran@Retro Gamer

Post Reply
User avatar
Darran@Retro Gamer
Posts: 6731
Joined: Fri Nov 25, 2005 4:34 pm
Location: Bournemouth
Contact:

Subscription help

Post by Darran@Retro Gamer » Thu Mar 14, 2019 4:11 pm

If you have any issues with your Retro Gamer subscription then please contact the following.

Email: contact@myfavouritemagazines.co.uk
Telephone UK: 0344 848 2852
Telephone International: +44 344 848 2852

You can find information about UK sub delivery times here.
https://www.myfavouritemagazines.co.uk/ ... ukdelivery

And international delivery times here.
https://www.myfavouritemagazines.co.uk/ ... /#overseas

Please note that a subscription does not guarantee that your issue will arrive before it appears in shops.
If you have seen anything suggesting that it does then please let us know.
Image

tokra
Posts: 8
Joined: Tue Apr 19, 2016 3:09 pm

Re: Subscription help

Post by tokra » Fri Mar 15, 2019 8:43 am

It says there regarding overseas-shipping: "Contact us if you have not received your magazine 14 days after UK on-sale date".

Is this a joke? I would have needed to contact them for EVERY issue I received in the last 5 years. It has gotten worse now, I did never receive my regular subscription copies of 189 and 190. And 191 is already nearly 4 weeks overdue as well. What good is a subscription if the issues do not arrive? I've said before that I'll gladly pay MORE for my subscription if a reliable and fast shipping service is being used.

Solegor
Posts: 54
Joined: Thu Dec 21, 2017 6:24 pm

Re: Subscription help

Post by Solegor » Sat Mar 16, 2019 1:26 pm

tokra wrote:
Fri Mar 15, 2019 8:43 am
What good is a subscription if the issues do not arrive? I've said before that I'll gladly pay MORE for my subscription if a reliable and fast shipping service is being used.
Amen to that :!:

Weblaus
Posts: 212
Joined: Thu Feb 02, 2006 6:01 pm
Location: Germany

Re: Subscription help

Post by Weblaus » Sat Mar 16, 2019 4:11 pm

Solegor wrote:
Sat Mar 16, 2019 1:26 pm
tokra wrote:
Fri Mar 15, 2019 8:43 am
What good is a subscription if the issues do not arrive? I've said before that I'll gladly pay MORE for my subscription if a reliable and fast shipping service is being used.
Amen to that :!:
Based on the fact that my Edge subscription always is arriving significantly faster and even more so in the last few months (e.g. about 1 week vs. over 5 weeks for RG issues) despite not even costing all that much more (less than 1 Euro per issue, in fact), clearly it should be possible for Future to arrange something like that if they even care a little bit. Which they obviously don't, sad but true.

thegamesnotoveryet
Posts: 95
Joined: Wed May 10, 2017 1:39 pm

Re: Subscription help

Post by thegamesnotoveryet » Fri Mar 22, 2019 1:55 pm

tokra wrote:
Fri Mar 15, 2019 8:43 am
Is this a joke? I would have needed to contact them for EVERY issue I received in the last 5 years.
LOL, I know right? I can count on one hand the number of issues I've ever gotten within 14 days, and I probably wouldn't need all the fingers, and that's going back maybe a decade or more.

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests