Your New Retro Gamer Community Team

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pratty
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Re: Your New Retro Gamer Community Team

Post by pratty » Tue Dec 04, 2018 10:36 am

The "is this forum going down hill?" thread was usually just bumped from time to time by a bored individual to complain that the rest of us hadn't been doing a good enough job of entertaining them.

Sure the forum may have been in a slight decline over the years but the politics and religion ban had a huge effect. It was never this quiet in either the off-topic or the games sections before then, not even close.

And really how could we expect a lively off-topic section if you can't discuss current events? Might as well just name it the "movies and dead celebs" section. A potentially interesting discussion about a Brit being held for espionage almost broke out the other week, until people self-censored themselves for fear of discussing politics. And this is the problem with such a subjective and heavy handed approach, it's simply safer to post nothing at all. To even disagree over games is to take a risk, as one person's disagreement is another person's "bickering", or even "harrassment".
RetroBob wrote:
Tue Dec 04, 2018 3:50 am
We should be pleased the forum is getting a bit of attention at all, not slating the people because of the way the type or because of the country the work in. I bet they are reading this and thinking... yeah I can see why people drift away from online communities.
Agreed.
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WaveRacer
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Re: Your New Retro Gamer Community Team

Post by WaveRacer » Tue Dec 04, 2018 11:25 am

RetroBob wrote:
Tue Dec 04, 2018 3:50 am
Yeah and perhaps Future can pay for a dedicated 24/7 team based here paid for by all the revenue this forum doesn't generate :roll:

We should be pleased the forum is getting a bit of attention at all, not slating the people because of the way the type or because of the country the work in. I bet they are reading this and thinking... yeah I can see why people drift away from online communities.

How would having a team here be any different to one in the US.

Is it somehow free in the US, how does that work, are you implying that it would only cost money to have a Team in the UK. I am not quite understanding the point. Where does money come into it.


They could have the same setup, but based in the UK.

This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.

WaveRacer
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Re: Your New Retro Gamer Community Team

Post by WaveRacer » Tue Dec 04, 2018 11:33 am

One question. Is Retro gamer making moves to break into the US market and planning full distribution over there?

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Antiriad2097
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Re: Your New Retro Gamer Community Team

Post by Antiriad2097 » Tue Dec 04, 2018 12:18 pm

WaveRacer wrote:
Tue Dec 04, 2018 11:25 am
This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.
That's a bit strong, I'm prepared to let them prove themselves. They started out willing and at least some of the team have a decent background for the task from the bio they provided.

It's now Tuesday lunchtime and nobody on the team has posted anything since Friday, which is what worries me. How much time does this team have to dedicate to supporting us? Are we just one of a hundred forums that they're contracted to oversee?

We had some old gripes that needed airing, that's been done, so where do we go from here?
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jpishgar
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Re: Your New Retro Gamer Community Team

Post by jpishgar » Tue Dec 04, 2018 2:04 pm

Hey there all!
Have you ever said "quorum" in real life and if so, were you harmed in the process?
No, but I did get some stares.
Joe read books and paid attention at school or something, shame on him, apparently.
I'm afraid I blame most of my education on early MMOs and Europa Universalis.
You write that way because you have been brainwashed into thinking the ultimate goal in life is to be PR assistant to Mark Zuckerberg.
I understand he pays in Farmville coins.
Everybody knows that those robots are slowly taking over our lifes, bit like Terminator, but less Skynet and more Google and Alexia
"Okay Google. Manage the Retro Gamer Community."
For me being a retro only gamer is just as close minded as being a new games only gamer.
Thanks for the broad definition of "retro" of retro games. I'm glad to know there's not some hard and fast cut-off. In my head, I think classic NES, Sega CD, and so on. But I know that the scope is a broad one.
People want to talk about current events with the same people they talk about games with, but we now have a situation were World War 3 could break out and we'd be be banned for mentioning it. Ironically, I'm sure the bans occured in the name of 'diversity' and 'inclusivity' and other such trendy SJW buzzwords, but the board has never been more quiet and few new posters stick around as a result.
and
Tbh, it isn't possible to even properly review those cases now, as much of the 'offending' material was deleted, so there's nothing to compare to. The best you can do is ask Darran (or the superiors who forced his hand) for the info on this.
I've been getting the run-down on the events as they unfolded, and I can understand what happened. There were certainly some conversations that took place that had no due place here and contained what for any other forum would normally count as hate speech. I think there's room for discussion of current events in any forum without making it hostile to any group of people. None of the bans took place (from the context) in the interest of diversity/inclusivity, but there were definitely some comments that veered hard into hate speech territory. I see that five individuals were banned for violation of rules already in place, and those rules were clarified to (not amended) to prevent future potential violations. I'd be open to possibly revisiting some of those bans in the future (either as time-served, or with assurances that hate speech won't recur), and doing a deep-dive into those rules/guidelines to make sure things are laid out with no confusion as to what is and isn't cool here.
A strange silence from out new community team since Friday morning, and no indication of when we'll be moving from the current policy of 'ban first, change the rules to fit later'.
We're a slow burn, but a good one. We're also Monday through Friday - though I'll certainly keep an eyeball on things over the weekend and am on-call for any emergencies or escalation events.
Are they in a time zone remotely relevant to ours, or can we expect delays of a day or more in responses due to the difference?
I have staff in several time zones, admins and content specialists around the world. For me, I'm up relatively early to coordinate with UK and French colleagues - but yesterday was a tad on the busy side with a pending forum platform upgrade.
And they farm it all out to a new community team based out of the UK. This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.
I can wax monosyllabic if that will aid. ;) Though given a bit of time, I think you'll discover that I do rather know what I'm doing.
I'm prepared to let them prove themselves. They started out willing and at least some of the team have a decent background for the task from the bio they provided.
Thank you! I do hope to make you guys proud of what we can accomplish here.
One question. Is Retro gamer making moves to break into the US market and planning full distribution over there?
That would be very cool, actually. I'm not sure what the plans are on the magazine/site side for that type of expansion, but from the Community angle, I see retro gaming as an international phenomenon, one worthy of attention and interest of a diverse crowd of people.
How much time does this team have to dedicate to supporting us? Are we just one of a hundred forums that they're contracted to oversee?
Enough time to dive in here and start posting ahead of expected schedule! Retro Gamer is one of about twenty or so forums in the Future family of sites. I and my staff are full-time employees, just like Darran, Nick, and the Editorial team here.

I may not always be able to post frequently, but absence does not necessarily indicate a lack of attention or energy being expended in your interest. Trust on that matter will come with time (as expected), but often the team or myself may go quiet for a bit as we get things situated or lay the groundwork for efforts. In other words, you may not see me post every day, but I'm always watching and steering the ship. In fact, I'm likely to go quiet again in a bit, though I'll be reaching out to some of you behind the scenes in the coming week or so.

Any other questions?

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DPrinny
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Re: Your New Retro Gamer Community Team

Post by DPrinny » Tue Dec 04, 2018 2:20 pm

jpishgar wrote:
Tue Dec 04, 2018 2:04 pm

Any other questions?
Why do fools fall in love?
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jpishgar
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Re: Your New Retro Gamer Community Team

Post by jpishgar » Tue Dec 04, 2018 2:43 pm

Why do fools fall in love?
Why does the rain fall from up above?
I know of a fool, you see. For that fool is me.

I suspect the actual answer to that is found in the book of love, which you'd need to know who wrote, first and foremost. The most I've gotten is learning who put the bomp in the bomp-she-bomp-she-bomp, but I'm very close on figuring out who put the ram in the ram-a-lamma-ding-dong. I intend to shake his hand.

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RetroBob
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Re: Your New Retro Gamer Community Team

Post by RetroBob » Tue Dec 04, 2018 3:14 pm

WaveRacer wrote:
Tue Dec 04, 2018 11:25 am
RetroBob wrote:
Tue Dec 04, 2018 3:50 am
Yeah and perhaps Future can pay for a dedicated 24/7 team based here paid for by all the revenue this forum doesn't generate :roll:

We should be pleased the forum is getting a bit of attention at all, not slating the people because of the way the type or because of the country the work in. I bet they are reading this and thinking... yeah I can see why people drift away from online communities.

How would having a team here be any different to one in the US.

Is it somehow free in the US, how does that work, are you implying that it would only cost money to have a Team in the UK. I am not quite understanding the point. Where does money come into it.


They could have the same setup, but based in the UK.

This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.
Strange post... firstly you say "How would having a team here be any different to one in the US." and then go on to say "what sense does it have to have a team based in the US".

Money comes in to it because as these guys are employees managing all of Future's communities. There's zero chance this forum (or probably over 99% of others) generates enough ad revenue to pay for hosting and a full time dedicated admin based in the UK.
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WaveRacer
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Re: Your New Retro Gamer Community Team

Post by WaveRacer » Tue Dec 04, 2018 3:21 pm

RetroBob wrote:
Tue Dec 04, 2018 3:14 pm
WaveRacer wrote:
Tue Dec 04, 2018 11:25 am
RetroBob wrote:
Tue Dec 04, 2018 3:50 am
Yeah and perhaps Future can pay for a dedicated 24/7 team based here paid for by all the revenue this forum doesn't generate :roll:

We should be pleased the forum is getting a bit of attention at all, not slating the people because of the way the type or because of the country the work in. I bet they are reading this and thinking... yeah I can see why people drift away from online communities.

How would having a team here be any different to one in the US.

Is it somehow free in the US, how does that work, are you implying that it would only cost money to have a Team in the UK. I am not quite understanding the point. Where does money come into it.


They could have the same setup, but based in the UK.

This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.
Strange post... firstly you say "How would having a team here be any different to one in the US." and then go on to say "what sense does it have to have a team based in the US".

Money comes in to it because as these guys are employees managing all of Future's communities. There's zero chance this forum (or probably over 99% of others) generates enough ad revenue to pay for hosting and a full time dedicated admin based in the UK.
I think we both know I meant in terms of Cost.

It ran perfectly well for years with people who volunteered their time.

WaveRacer
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Re: Your New Retro Gamer Community Team

Post by WaveRacer » Tue Dec 04, 2018 3:23 pm

jpishgar wrote:
Tue Dec 04, 2018 2:04 pm
Hey there all!
Have you ever said "quorum" in real life and if so, were you harmed in the process?
No, but I did get some stares.
Joe read books and paid attention at school or something, shame on him, apparently.
I'm afraid I blame most of my education on early MMOs and Europa Universalis.
You write that way because you have been brainwashed into thinking the ultimate goal in life is to be PR assistant to Mark Zuckerberg.
I understand he pays in Farmville coins.
Everybody knows that those robots are slowly taking over our lifes, bit like Terminator, but less Skynet and more Google and Alexia
"Okay Google. Manage the Retro Gamer Community."
For me being a retro only gamer is just as close minded as being a new games only gamer.
Thanks for the broad definition of "retro" of retro games. I'm glad to know there's not some hard and fast cut-off. In my head, I think classic NES, Sega CD, and so on. But I know that the scope is a broad one.
People want to talk about current events with the same people they talk about games with, but we now have a situation were World War 3 could break out and we'd be be banned for mentioning it. Ironically, I'm sure the bans occured in the name of 'diversity' and 'inclusivity' and other such trendy SJW buzzwords, but the board has never been more quiet and few new posters stick around as a result.
and
Tbh, it isn't possible to even properly review those cases now, as much of the 'offending' material was deleted, so there's nothing to compare to. The best you can do is ask Darran (or the superiors who forced his hand) for the info on this.
I've been getting the run-down on the events as they unfolded, and I can understand what happened. There were certainly some conversations that took place that had no due place here and contained what for any other forum would normally count as hate speech. I think there's room for discussion of current events in any forum without making it hostile to any group of people. None of the bans took place (from the context) in the interest of diversity/inclusivity, but there were definitely some comments that veered hard into hate speech territory. I see that five individuals were banned for violation of rules already in place, and those rules were clarified to (not amended) to prevent future potential violations. I'd be open to possibly revisiting some of those bans in the future (either as time-served, or with assurances that hate speech won't recur), and doing a deep-dive into those rules/guidelines to make sure things are laid out with no confusion as to what is and isn't cool here.
A strange silence from out new community team since Friday morning, and no indication of when we'll be moving from the current policy of 'ban first, change the rules to fit later'.
We're a slow burn, but a good one. We're also Monday through Friday - though I'll certainly keep an eyeball on things over the weekend and am on-call for any emergencies or escalation events.
Are they in a time zone remotely relevant to ours, or can we expect delays of a day or more in responses due to the difference?
I have staff in several time zones, admins and content specialists around the world. For me, I'm up relatively early to coordinate with UK and French colleagues - but yesterday was a tad on the busy side with a pending forum platform upgrade.
And they farm it all out to a new community team based out of the UK. This is a UK centric site, really, what sense does it have to have a team based in the US that communicates through corporate jargon nonsense. Sadly they are simply not fit for purpose.
I can wax monosyllabic if that will aid. ;) Though given a bit of time, I think you'll discover that I do rather know what I'm doing.
I'm prepared to let them prove themselves. They started out willing and at least some of the team have a decent background for the task from the bio they provided.
Thank you! I do hope to make you guys proud of what we can accomplish here.
One question. Is Retro gamer making moves to break into the US market and planning full distribution over there?
That would be very cool, actually. I'm not sure what the plans are on the magazine/site side for that type of expansion, but from the Community angle, I see retro gaming as an international phenomenon, one worthy of attention and interest of a diverse crowd of people.
How much time does this team have to dedicate to supporting us? Are we just one of a hundred forums that they're contracted to oversee?
Enough time to dive in here and start posting ahead of expected schedule! Retro Gamer is one of about twenty or so forums in the Future family of sites. I and my staff are full-time employees, just like Darran, Nick, and the Editorial team here.

I may not always be able to post frequently, but absence does not necessarily indicate a lack of attention or energy being expended in your interest. Trust on that matter will come with time (as expected), but often the team or myself may go quiet for a bit as we get things situated or lay the groundwork for efforts. In other words, you may not see me post every day, but I'm always watching and steering the ship. In fact, I'm likely to go quiet again in a bit, though I'll be reaching out to some of you behind the scenes in the coming week or so.

Any other questions?
Sorry but that part totally incorrect. politics and religion were given as specific reasons and the politics and religion part of the AUP was added after the Bans. It was not there beforehand.

Not a good start if you are already trying to be dishonest with the Forum. Or if thats what you have been told then they are not being Honest with you.

The date the AUP was last edited is still on the bottom of the post.

"Last edited by NickThorpe on Fri Mar 31, 2017 11:53 am, edited 1 time in total."

pratty
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Re: Your New Retro Gamer Community Team

Post by pratty » Tue Dec 04, 2018 3:55 pm

jpishgar wrote:
Tue Dec 04, 2018 2:04 pm
People want to talk about current events with the same people they talk about games with, but we now have a situation were World War 3 could break out and we'd be be banned for mentioning it. Ironically, I'm sure the bans occured in the name of 'diversity' and 'inclusivity' and other such trendy SJW buzzwords, but the board has never been more quiet and few new posters stick around as a result.
and
Tbh, it isn't possible to even properly review those cases now, as much of the 'offending' material was deleted, so there's nothing to compare to. The best you can do is ask Darran (or the superiors who forced his hand) for the info on this.
I've been getting the run-down on the events as they unfolded, and I can understand what happened. There were certainly some conversations that took place that had no due place here and contained what for any other forum would normally count as hate speech. I think there's room for discussion of current events in any forum without making it hostile to any group of people. None of the bans took place (from the context) in the interest of diversity/inclusivity, but there were definitely some comments that veered hard into hate speech territory. I see that five individuals were banned for violation of rules already in place, and those rules were clarified to (not amended) to prevent future potential violations. I'd be open to possibly revisiting some of those bans in the future (either as time-served, or with assurances that hate speech won't recur), and doing a deep-dive into those rules/guidelines to make sure things are laid out with no confusion as to what is and isn't cool here.

Any other questions?
Thanks for the reply.

Obviously the first thing to do is to define "hate speech".

Examples might be helpful, such as what those 5 banned members said that was so hateful and hostile and why it was regarded as such. Part of the frustration with this kind of situation is the lack of transparancy. I was given a two week ban with no detailed explanation, if it was not for hate speech like the permanently banned members, then what was it for? How am I supposed to amend my behavour accordingly if I don't know exactly what I've done wrong? The attitude at the time was "These subjects are banned, these people are banned, there will be no discussion of this, if you don't like it then leave." And so many did.
WaveRacer wrote:
Tue Dec 04, 2018 3:23 pm
Politics and religion were given as specific reasons and the politics and religion part of the AUP was added after the Bans. It was not there beforehand.
Yes, politics and religion had been discussed for years and so were clearly not forbidden topics prior to the bans.
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rocky1980
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Re: Your New Retro Gamer Community Team

Post by rocky1980 » Tue Dec 04, 2018 4:47 pm

"These subjects are banned, these people are banned, there will be no discussion of this, if you don't like it then leave." And so many did.
Yep that sums it up. Many left and did not come back. Its not like we are getting new members by the 100 ether.
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jpishgar
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Re: Your New Retro Gamer Community Team

Post by jpishgar » Tue Dec 04, 2018 4:59 pm

There's zero chance this forum (or probably over 99% of others) generates enough ad revenue to pay for hosting and a full time dedicated admin based in the UK.
Well now, you've gone ahead and cut to the quick of it, haven't you? A savvy and not inaccurate perception. The other side of that is "...or a dedicated admin/community team based in the US either, for that matter." And you'd be quite correct. Not to put too fine a point on it, but I've been kind of hoping to sneak under the wire with the notion that some of you might be able to read between the lines and parse that my venture here is almost purely a labor of love. While it may not represent a big ol' cash cow, or provide the kind of staggering return on investment some of the other forums might - *I*, myself, am a retro gamer. And I'm Future's resident community goober. So you've got me. ;) I'm hoping I can be of service!

That said - apart from the items already discussed (theme and bans), what's on your top 5 of things you'd like to change or would if you had unlimited power here on the RG forums?

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Antiriad2097
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Re: Your New Retro Gamer Community Team

Post by Antiriad2097 » Tue Dec 04, 2018 6:24 pm

This might come under themes as far as making this happen goes, but can we have the ability to post videos inline instead of just links to them?
The Retro League - Where skill isn't an obstacle
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Megamixer
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Re: Your New Retro Gamer Community Team

Post by Megamixer » Tue Dec 04, 2018 6:27 pm

rocky1980 wrote:
Tue Dec 04, 2018 4:47 pm
"These subjects are banned, these people are banned, there will be no discussion of this, if you don't like it then leave." And so many did.
Yep that sums it up. Many left and did not come back. Its not like we are getting new members by the 100 ether.
Yes. I make a few posts in the gaming section now and then but on the whole, an unspoken statement of "discuss what you like as long as it doesn't include these subjects" is more akin to some kind of censored Chinese or North Korean intranet system. Obviously an extreme example and we haven't gone that far (yet!) but I'm sure my meaning is clear.

I didn't personally like the big multi-page spats but I am guilty of being sucked in on numerous occasions. Personal grudges and off-topic disagreements spilling into unrelated threads in different areas of the forum is completely unacceptable because it ruins it for those who are in said topics, trying to discuss the subject at hand.

BUT...any thread in Off Topic which was clearly about politics, religion, current affairs, terrorism etc....well, I think people are free to decide whether they click on those threads and free to decide whether they get involved or not. If somebody takes part and comes out of it with a nasty taste in their mouth then they should take some responsibility for making the decision to get involved in the first place, walk away and perhaps not get involved the next time if they know it is an experience that winds them up. Some people complain about getting insulted or receiving harsh personal digs (unnecessary and often unacceptable) but nobody is forcing them to keep coming back for one more post or to keep coming back and reading the ongoing wars of words. If you aren't enjoying it then don't participate. It's a completely free choice to make.

At the end of the day it's all down to taking responsibility for your own actions or decision to get involved in heated arguments in the first place.
Retro is a state of mind, and cares not for your puny concepts like dates and calendars.

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