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Re: Your New Retro Gamer Community Team

Posted: Tue Dec 11, 2018 6:49 pm
by Antiriad2097
:lol:

Well, at least you can't be accused of not having a sense of humour.

Re: Your New Retro Gamer Community Team

Posted: Wed Dec 12, 2018 12:05 am
by Spector
Antiriad2097 wrote:
Tue Dec 11, 2018 6:49 pm
:lol:

Well, at least you can't be accused of not having a sense of humour.
His posts would be clever if intended ironically. Because of that and the fact his surname contains "pish", I honestly thought at first he was made up. But no, he's for real :mrgreen:

Re: Your New Retro Gamer Community Team

Posted: Wed Dec 12, 2018 12:22 am
by jpishgar
His posts would be clever if intended ironically
Pssst. *whispers* He can hear you.

Re: Your New Retro Gamer Community Team

Posted: Wed Dec 12, 2018 12:24 am
by Spector
jpishgar wrote:
Wed Dec 12, 2018 12:22 am
His posts would be clever if intended ironically
Pssst. *whispers* He can hear you.
Oh no! The ban hammer is getting flexed!!!!!!

Re: Your New Retro Gamer Community Team

Posted: Wed Dec 12, 2018 1:27 am
by Crusty Starfish
With the shuffle around with sections, it seems a little odd that the mag section isn't at the top anymore. It's the Retro Gamer forum but the feedback has dropped 3/4 down the page! Should still be at the top. (I think).

Re: Your New Retro Gamer Community Team

Posted: Thu Dec 13, 2018 11:08 pm
by Elgin_McQueen
Antiriad2097 wrote:
Mon Dec 10, 2018 5:40 pm
Things have changed then? Hadn't noticed, I always just come here via the 'view new posts' option, so never see individual sections. Why rummage round when you can have the forum bring things to you?
Same here, had no idea anything had moved.

Re: Your New Retro Gamer Community Team

Posted: Mon Dec 17, 2018 7:22 pm
by merman
Crusty Starfish wrote:
Wed Dec 12, 2018 1:27 am
With the shuffle around with sections, it seems a little odd that the mag section isn't at the top anymore. It's the Retro Gamer forum but the feedback has dropped 3/4 down the page! Should still be at the top. (I think).

There's a simple reason why.
It was called Feedback and that came first alphabetically.
Now it's Retro Gamer Feedback so it appears lower down...

Re: Your New Retro Gamer Community Team

Posted: Sat Feb 09, 2019 6:33 pm
by Antiriad2097
So the forum goes down for days, and there's no warning beforehand, no indication if it was planned or just a fail once it did happen, then zero comms from our 'community team' once it comes back up. Way to go Pishy and co, we feel so special now. What exactly is the purpose of the team if not at least to deal with issue like this? Or is it another case, like all the subs and distribution people who come and go, that you've come and gone?

Re: Your New Retro Gamer Community Team

Posted: Sat Feb 09, 2019 9:57 pm
by dste
It's been like that for years with this forum though, people come along with ideas and then disappear shortly after.

At least it is back working again.

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 1:40 am
by Crusty Starfish
It's a bit odd though isn't it? These American guys come in and say how the place is going to be better as they are looking after it now and then nothing for months!

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 10:56 am
by NickThorpe
Hello everyone. We did have a forum outage last week, which was due to an unplanned technical error. I was the one communicating with readers that asked about it via Twitter. The issue was resolved by our engineers on Friday night. Unfortunately, the email to say that it had been resolved was sent to yours truly - and since I was out of the office by that point and not looking at the internet in general, I didn't see it or post anything here.

The new community team manages a variety of Future's forums. I understand they've recently had a major job to do with the migration of the large and very active Tom's Guide forum to a new software platform, which would explain why they've been quiet here. I would imagine that you'll see more of them in the near future.

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 5:06 pm
by Antiriad2097
Twitter? Not the facebook page, where queries went unanswered? How many people follow twitter for a mag? Since it's mainly long bits of text and images that are of interest to share our hobby, twitter seems the least likely option anyone would check. I didn't even realise there was an official twit for the mag (not that I ever look at twitter anyway).

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 5:33 pm
by NickThorpe
Our Twitter audience is actually considerably larger than our Facebook audience. We've got about 12,000 followers on Facebook and around 43,700 on Twitter.

Having just looked over the Facebook page, I'll cop to missing the single query about the forum that I was able to find, buried in the visitor posts sidebar. If it's any consolation, by the time it was posted, the issue was already in the hands of the engineering team.

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 7:01 pm
by Antiriad2097
Fair enough, surprising stats though. I looked at FB (went there just for it, as I don't tend to look at FB), saw someone had already asked, then left it at that.

Re: Your New Retro Gamer Community Team

Posted: Mon Feb 11, 2019 8:26 pm
by RetroBob
Both Twitter and Facebook are terrible sites for having a conversation - Twitter because of brevity and Facebook because the structure sucks, no organisation just a cacophony of noise.