I understand you can only state what you are told about these things, but that's patently absurd and downright insulting unless Future's organising skills are even worse than imagined.Darran@Retro Gamer wrote: ↑Thu Jul 02, 2020 12:19 pmThe reason why the various tweets and posts were placed here and on social media is because not all subscribers' emails were on file, which probably explains why you've not heard anything. The idea is to fill out that form so you could receive PDFs while you waited for issues to turn up. I'm not sure why the subs department doesn't have those records, but that's why were were asked to notify people. I appreciate it's frustrating to hear about this now.
If you've had no emails it's because MFM don't have it.
For years, I'm getting emails from MFM almost daily about sales, sales, even more sales and sometimes other stuff, so clearly they do have my email adress - which is also necessary to login to my MFM account and used for renewals and orders. And if I log in on the website, my account information shows the E-mail right on top followed by the active subscriptions associated with it - this also has been the case for years now.
So how on earth is it possible they could not have that on file?
Either way, I also filled in the form months ago to make sure, okay. And after that, I did receive a few emails with upates and the ones saying "Your copy of Retro Gamer will be with you soon!" that included the link to digital copies - but that has now stopped for whatever reason.
I did not get one for #208 and more importantly, I also never received the last update about delivery starting up again. I didn't change anything and of course the sales emails still relyably come in as well.
And of course I haven't receivedf my subs copy yet either, while other people I kow living about 40 miles away have it since Monday - so all back to normal in that regard, I guess...