Tracking lateness

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NorthWay
Posts: 1609
Joined: Thu Dec 08, 2005 11:02 am
Location: Grimstad, Norway

Re: Tracking lateness

Post by NorthWay » Fri Aug 07, 2020 7:05 pm

NorthWay wrote:
Thu Jun 18, 2020 7:12 am
No sight of 206+207
I've not been home for 7 weeks, but I got a pic of all my mail today and there hasn't been anything delivered from Future during that period...

Editionally: I couldn't avoid noticing the RG web page proudly declare "RETRO GAMER 206 IS ON SALE NOW".
Last edited by NorthWay on Sat Aug 08, 2020 3:53 pm, edited 1 time in total.

antsbull
Posts: 328
Joined: Tue May 22, 2012 6:41 am

Re: Tracking lateness

Post by antsbull » Sat Aug 08, 2020 6:39 am

subscriber Issue 209 showed up in NZ about 4 days ago for me - thats the first one I've received since 205

kdc2987
Posts: 3
Joined: Fri Jul 24, 2020 3:24 am

Re: Tracking lateness

Post by kdc2987 » Tue Aug 11, 2020 7:53 am

Netherlands. The first of the two "held" issues finally arrived today. Issue number 207 just dropped on my doorstep. Only missing issue 206 now.

antsbull
Posts: 328
Joined: Tue May 22, 2012 6:41 am

Re: Tracking lateness

Post by antsbull » Fri Aug 14, 2020 7:00 pm

208 subscriber just showed up in New Zealand for me, a week after 209 did. Now just waiting on 206 and 207, however they were surface shipped so could be a couple of months away.

thegamesnotoveryet
Posts: 118
Joined: Wed May 10, 2017 9:39 am

Re: Tracking lateness

Post by thegamesnotoveryet » Thu Aug 20, 2020 11:11 am

WOW, I haven't been here in months, so I'm glad to see the Future s**t show is alive and well, and growing by the day. I came by just to see what was going on with the delayed US issues, and I see no one has received the return to subscriber services issue correct(#209)? And no one has seen #206, 207 or 208 either correct? All 4 of those issues are coming by the new "sea" method, so no way we see those in a timely manner. Is #210 going back to airmail, or will all issues going forward be coming by this new method? All I ever got was temporary digital versions of these un-shipped issues, but I thought they were supposed to be owned digital copies for the delays? I never bothered to look in to this?

My subscription is 1-2 issues from ending, and I just can't justify the money to renew, as trying to get issues you've paid for seems like a second job at this point(without pay). So the new method can add 2-4 weeks to the normal deliver time, so would it be safe to contact Future at about 40-45 days(from shipping) in regards to getting a replacement sent for these to be considered missing? During normal times, you could request a replacement at 10-14 days I believe if your copy hadn't arrived yet, but I would always give it a little extra time and more often than not, issues would always arrive. I see no point waiting now, as that just means the issues you may need end up being sold out(#206 seems OOS), before hand, and that's what I'm trying to avoid.

And last, but not least, does anyone know if retail shipments ever resumed to the US, places like Barnes & Noble? I'm happy to go back there and pay the higher price, so long as they have returned to getting issues. Otherwise I'll have to try and find a reliable source through Ebay or something, as no way I can renew my sub with all this going on. Future seems like one of those shady companies that would run a crazy renewal deal, get tons of new subs, and then skip town in the middle of the night while no one is watching. I've just read through several pages in this thread to get caught up on what's been happening(over the last few months), and business does not seem good, and when service is this bad, when everyone should be working from home, tells me they are having major service issues across the board. 1 week is the fastest I've ever gotten replies in the past, and that seems wishful thinking currently?

And service "SUCKED" before this all happened, and now, it seems like they have no clue. Sending anything by "sea" is 1 month at least, and about 2-3 at worse in the good times, and by them choosing this option, says they can't afford to send these by a normal air option. Instead of sending each issue as we all paid for in the past, they decided since they have 2-3 issues to send each person, they would opt for a deal on bulk shipping, so now they appear to be coming by "slow boat". So I'll be putting in for replacements to all these issues as soon as time will allow, as I do think they will arrive eventually, but that could be 4-6 months from now.

NorthWay
Posts: 1609
Joined: Thu Dec 08, 2005 11:02 am
Location: Grimstad, Norway

Re: Tracking lateness

Post by NorthWay » Sun Aug 23, 2020 5:53 pm

NorthWay wrote:
Fri Aug 07, 2020 7:05 pm
I've not been home for 7 weeks
Took me 9 in the end.
The score is now 207+209 and three issues of EDGE.

Still missing 206, and 210 has the benefit of doubt for a while.

User avatar
Whazeboo
Posts: 42
Joined: Sun Aug 07, 2011 11:39 am

Re: Tracking lateness

Post by Whazeboo » Mon Aug 24, 2020 3:52 am

I just give up. Haven't received issues 206, 207, 208 and 210 and can't be bothered anymore to contact Future about this.
Unfortunately my subscription ends in 2021. Must find a way to charge my money back.

Boulder
Posts: 127
Joined: Tue Oct 22, 2013 1:30 pm
Location: Finland

Re: Tracking lateness

Post by Boulder » Mon Aug 24, 2020 9:06 am

Whazeboo wrote:
Mon Aug 24, 2020 3:52 am
I just give up. Haven't received issues 206, 207, 208 and 210 and can't be bothered anymore to contact Future about this.
Unfortunately my subscription ends in 2021. Must find a way to charge my money back.
If you paid by a credit card, you could contact the credit card company and try to get a refund that way as the paid items have not been delivered to you.

NorthWay
Posts: 1609
Joined: Thu Dec 08, 2005 11:02 am
Location: Grimstad, Norway

Re: Tracking lateness

Post by NorthWay » Mon Aug 24, 2020 1:13 pm

NorthWay wrote:
Sun Aug 23, 2020 5:53 pm
Still missing 206, and 210 has the benefit of doubt for a while.
The bad: My newsagent got #210 last week (or earlier).

The good: #206 and #210 arrived today! (And another EDGE too. 346-349)

Power_Player
Posts: 7
Joined: Fri May 18, 2018 2:17 pm

Re: Tracking lateness

Post by Power_Player » Fri Aug 28, 2020 11:53 am

At last! Today my last missing issue (206) has arrived.

antsbull
Posts: 328
Joined: Tue May 22, 2012 6:41 am

Re: Tracking lateness

Post by antsbull » Sun Aug 30, 2020 11:28 pm

so I've received 5 different Retro Gamer issues in the last 4 weeks, 205, 207,208, 209, and 210 - its like Christmas almost - so glad I didn't read them in the free digital ones. Just waiting on 206 now, well done on Future for their effort during these crap times

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Madjock
Posts: 12
Joined: Thu Dec 15, 2005 4:24 am
Location: Melbourne, Australia

Re: Tracking lateness

Post by Madjock » Sun Aug 30, 2020 11:35 pm

Positive update for me, now have received 207,208,209 and 210 (today) over here in Australia.
Just 206 that's MIA.

Now got a backlog to read, a good problem to have.

Boulder
Posts: 127
Joined: Tue Oct 22, 2013 1:30 pm
Location: Finland

Re: Tracking lateness

Post by Boulder » Mon Aug 31, 2020 12:01 am

I haven't received either of the missing ones yet. Hopefully they arrive during this week.

Mauricio
Posts: 51
Joined: Mon Jan 28, 2013 2:53 pm
Location: Atlanta GA, USA

Re: Tracking lateness

Post by Mauricio » Mon Aug 31, 2020 2:54 am

Still nothing since #205 here in Atlanta, GA, USA. Any US sightings of issues #206 or later?

Since this problem will be with us for a while, considering adding your location your forum profile. Even indicating the country alone will help. Thanks!

thegamesnotoveryet
Posts: 118
Joined: Wed May 10, 2017 9:39 am

Re: Tracking lateness

Post by thegamesnotoveryet » Mon Aug 31, 2020 11:53 am

Mauricio wrote:
Mon Aug 31, 2020 2:54 am
Still nothing since #205 here in Atlanta, GA, USA. Any US sightings of issues #206 or later?

Since this problem will be with us for a while, considering adding your location your forum profile. Even indicating the country alone will help. Thanks!
Nothing for me yet in Sin City, and I'm not expecting anything anytime soon, since they have stated our issues are coming by "sea", and that method is beyond slow in the best of times.

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