Tracking lateness

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brjoce
Posts: 24
Joined: Fri Dec 31, 2010 11:40 pm
Location: USA

Re: Tracking lateness

Post by brjoce » Thu Jan 07, 2021 8:34 am

Any US or Canadian subscribers on here? What was the last issue you received? Last issue I received was 211 during the first days of December. Have you received 206, 207, and 208, the ones that were held back? I only received 207. Located in MS, USA.

Mauricio
Posts: 65
Joined: Mon Jan 28, 2013 2:53 pm
Location: Atlanta GA, USA

Re: Tracking lateness

Post by Mauricio » Thu Jan 07, 2021 3:35 pm

brjoce wrote:
Thu Jan 07, 2021 8:34 am
Any US or Canadian subscribers on here? What was the last issue you received?
Here is when I received issues up to #212:

#206 - Nov 6
#207 - Oct 31
#208 - Oct 7 (standard cover)
#209 - Oct 7
#210 - Nov 2
#211 - Dec 22
#212 - Dec 24

brjoce
Posts: 24
Joined: Fri Dec 31, 2010 11:40 pm
Location: USA

Re: Tracking lateness

Post by brjoce » Thu Jan 07, 2021 10:21 pm

Mauricio wrote:
Thu Jan 07, 2021 3:35 pm
brjoce wrote:
Thu Jan 07, 2021 8:34 am
Any US or Canadian subscribers on here? What was the last issue you received?
Here is when I received issues up to #212:

#206 - Nov 6
#207 - Oct 31
#208 - Oct 7 (standard cover)
#209 - Oct 7
#210 - Nov 2
#211 - Dec 22
#212 - Dec 24
Thanks for the update. Sounds like we're roughly in the same boat, though you're lucky enough to have received 212.

flugle
Posts: 18
Joined: Wed May 24, 2017 6:12 pm

Re: Tracking lateness

Post by flugle » Sat Jan 09, 2021 5:41 pm

Madjock wrote:
Tue Dec 29, 2020 5:24 pm
I've popped a ticket in to support asking what's going on, shall feedback what they say.
Did you ever get a response Madjock? Still waiting to hear from mine of December 22.

Meanwhile issue 212 is available to buy in shops in Australia now. I hope 213 somehow made it into those shipments since its not available to "Replace or Extend" ...not that I have any faith submitting these will ever do anything.

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Madjock
Posts: 19
Joined: Thu Dec 15, 2005 4:24 am
Location: Melbourne, Australia

Re: Tracking lateness

Post by Madjock » Sat Jan 09, 2021 6:17 pm

flugle wrote:
Sat Jan 09, 2021 5:41 pm

Did you ever get a response Madjock? Still waiting to hear from mine of December 22.

Meanwhile issue 212 is available to buy in shops in Australia now. I hope 213 somehow made it into those shipments since its not available to "Replace or Extend" ...not that I have any faith submitting these will ever do anything.
Initially yes, they replied about my billing questions (two payments came out in December) but did not comment on the issues, I've went back chasing for that.

I'm hopeful looking at the other really late American deliveries that ours will appear.

antsbull
Posts: 344
Joined: Tue May 22, 2012 6:41 am

Re: Tracking lateness

Post by antsbull » Sun Jan 10, 2021 10:33 pm

I've been talking to people on social media as well, and haven't found a non-Europe subscriber who has received anything more than 212 yet - I'm in New Zealand, haven't received an issue for over 2 months now. 213 is due at retail here in the next few weeks

flugle
Posts: 18
Joined: Wed May 24, 2017 6:12 pm

Re: Tracking lateness

Post by flugle » Mon Jan 11, 2021 5:18 pm

Its all ok guys, they sent an email saying issue 215 is on its way, and service is back to normal. Somehow I dont believe them

Weblaus
Posts: 300
Joined: Thu Feb 02, 2006 1:01 pm
Location: Germany

Re: Tracking lateness

Post by Weblaus » Mon Jan 11, 2021 5:59 pm

flugle wrote:
Mon Jan 11, 2021 5:18 pm
Its all ok guys, they sent an email saying issue 215 is on its way, and service is back to normal. Somehow I dont believe them
I'm sure that Brexit thing won't screw up deliveries to most of Europe even more than before, definitely not. Sure.

NorthWay
Posts: 1640
Joined: Thu Dec 08, 2005 11:02 am
Location: Grimstad, Norway

Re: Tracking lateness

Post by NorthWay » Wed Jan 13, 2021 6:26 am

A belatedly 6 weeks in the coming, #215 was found huddling in my maibox today (together with EDGE and national comics).

brjoce
Posts: 24
Joined: Fri Dec 31, 2010 11:40 pm
Location: USA

Re: Tracking lateness

Post by brjoce » Wed Jan 13, 2021 6:52 pm

So update from MS, USA. I finally received my replacement 208. It was dated as having left the UK on Nov., 11, 2020. By my rudimentary math, I would say this issue took 2 months and 2 days to arrive. So I'm still missing 206, which will never show up, 212, 213, 214, and 215. I'm hoping 212 will show up soon since it seems some US customers have received it.

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Madjock
Posts: 19
Joined: Thu Dec 15, 2005 4:24 am
Location: Melbourne, Australia

Re: Tracking lateness

Post by Madjock » Thu Jan 14, 2021 4:11 am

I'm getting a response from Customer Service, but not much help.
It may also be worth contacting your local sorting depot to ensure there are no delays there.
I'm not a fan of Auspost at the best of times, but comparing to a friend up in Queensland and from what I see here, this isn't a local issue.

I figure I'm about four weeks from my next billing cycle, that will need to be my cutoff point I think.

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Madjock
Posts: 19
Joined: Thu Dec 15, 2005 4:24 am
Location: Melbourne, Australia

Re: Tracking lateness

Post by Madjock » Thu Jan 14, 2021 9:41 pm

Update!

Just got my issue 212, this is the replacement issue that I flagged on the site 1st of December, sending date on the package is 17th of December. Excited to have an issue to read after many, many months.

Still no sign of any of the normal deliveries of 212 onwards, not a clue if/when they will arrive.

Mauricio
Posts: 65
Joined: Mon Jan 28, 2013 2:53 pm
Location: Atlanta GA, USA

Re: Tracking lateness

Post by Mauricio » Sat Jan 16, 2021 9:43 pm

Have any US subscribers not received 208, 209, 210? I got my replacement copies (took a very long time... mailed 11/11, like brjoce), after I received my subscriber copies, so I may be able to share them with US subscribers in need. Send me a private message if you are still waiting on these.

antsbull
Posts: 344
Joined: Tue May 22, 2012 6:41 am

Re: Tracking lateness

Post by antsbull » Sun Jan 24, 2021 7:26 pm

Success, some good news for Australian/New Zealand subscribers, mine and another friends 213 subscriber issues have finally showed up in NZ.

The irony or maybe just a cruel joke with it is that I went and bought 213 from retail yesterday because I had given up all hope of it arriving so had pre-booked it from my local newsagent.

brjoce
Posts: 24
Joined: Fri Dec 31, 2010 11:40 pm
Location: USA

Re: Tracking lateness

Post by brjoce » Mon Jan 25, 2021 8:39 am

Did anyone receive an email this morning or afternoon from retro gamer stating that "your retro gamer tablet edition is now active..."?

If it's a real email, what's the app? Pocketmags, I assume on android.

Thanks

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