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Order help (email received no response)

Posted: Tue Dec 26, 2017 9:57 am
by seekingvirtue
Hello Retro Gamer team....

i placed an order on the 2nd of DEC for a binder, and it still has not arrived. I emailed my favorite mag on DEC 18, and they have not gotten back to me. My order number was 1173349 and has been charged to my account since DEC 6th... can you please help me get my binder or money back?

thanks

Re: Order help (email received no response)

Posted: Tue Dec 26, 2017 8:03 pm
by Darran@Retro Gamer
Unfortunately no one is back in the office until 2nd January.
I'm sure someone will be able to help you then.

Re: Order help (email received no response)

Posted: Tue Dec 26, 2017 10:14 pm
by seekingvirtue
Thanks for the reply sir!

I feel a bit foolish. As a matter of fact the post had delivered it this afternoon... :shock: :oops: :?:

There it is lad real thing of beauty

https://imgoat.com/uploads/2bb90e8976/71296.jpeg

Re: Order help (email received no response)

Posted: Tue Jan 02, 2018 4:24 am
by subscriptions
Love it when a problem solves itself!

Glad to hear your binder arrived :)

Sorry about it being delayed, that is a bit rubbish. Can you PM me your email address, so I can chase up why your email wasn't replied to?

Thanks

Mark