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Re: Subscriptions Queries

Posted: Tue Aug 03, 2010 4:16 am
by Bub&Bob
Is it possible to cancel a subscription online?

If not, what do I need to do?

(BTW - its not for Retro Gamer, its for Games TM)

Re: Subscriptions Queries

Posted: Mon Sep 06, 2010 11:38 am
by Subs Manager
Bub&Bob wrote:Is it possible to cancel a subscription online?

If not, what do I need to do?

(BTW - its not for Retro Gamer, its for Games TM)
Hi there

If you can email all your name/address details to gamestm@servicehelpline.co.uk they will be able to cancel your subscription and advise on any refunds etc

Thanks

Lucy

Re: Subscriptions Queries

Posted: Thu Sep 09, 2010 6:51 pm
by stejay215
Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215

Re: Subscriptions Queries

Posted: Fri Sep 10, 2010 3:57 am
by Subs Manager
stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy

Re: Subscriptions Queries

Posted: Fri Sep 10, 2010 11:50 am
by hydr0x
Subs Manager wrote:
stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy
Hello Lucy

could you please walk over to the desk of whatever person works off the eshophelp@imagine-publishing.co.uk mails and kick his ass? I've been trying to order through it since tuesday and haven't even got as much as a reply...

Re: Subscriptions Queries

Posted: Mon Sep 13, 2010 4:24 am
by Subs Manager
hydr0x wrote:
Subs Manager wrote:
stejay215 wrote:Hi I am moving to university soon and wondered how I change my mailing address to my university accommodation?

Thanks Stejay215
Hi there

If you email retrogamer@servicehelpline.co.uk with your current address and the new address that you want to change it to then we can get that changed asap for you

Good luck at Uni

Lucy
Hello Lucy

could you please walk over to the desk of whatever person works off the eshophelp@imagine-publishing.co.uk mails and kick his ass? I've been trying to order through it since tuesday and haven't even got as much as a reply...
Hi Hydrox

I can do - but might be easier if you forward me the email so I can get it sorted out for you :)

thanks

Lucy

Re: Subscriptions Queries

Posted: Tue Dec 14, 2010 3:26 pm
by nokgod
Still haven't received my Christmas Issue yet..... :cry:

Re: Subscriptions Queries

Posted: Wed Dec 15, 2010 6:45 am
by Subs Manager
nokgod wrote:Still haven't received my Christmas Issue yet..... :cry:
There are extensive postal delays all over Scotland, Ireland and Europe due to weather at the moment - if you can tell me where you live I can look into it

thanks

Lucy

Re: Subscriptions Queries

Posted: Tue Dec 21, 2010 6:06 am
by Frank Chickens
Didn't know Scotland and Ireland wasn't in Europe, thanks for the information. 8)

Re: Subscriptions Queries

Posted: Tue Dec 21, 2010 6:17 am
by Subs Manager
Frank Chickens wrote:Didn't know Scotland and Ireland wasn't in Europe, thanks for the information. 8)
Ok Ok I didn't phrase that very well :oops:

But seeing as we even have snow down here on the south coast and not had post it must be really bad everywhere else!! Fingers crossed all our magazines will arrive soon for subscribers missing their copies

Merry Christmas

Re: Subscriptions Queries

Posted: Tue Dec 21, 2010 6:25 am
by Bub&Bob
Is it wrong to fancy smurfette?

Re: Subscriptions Queries

Posted: Tue Dec 21, 2010 1:05 pm
by nokgod
Bub&Bob wrote:Is it wrong to fancy smurfette?
no....she's been looking after me.... :wink:

Re: Subscriptions Queries

Posted: Tue Dec 21, 2010 2:29 pm
by Antiriad2097
... but do bear in mind you'll be at the end of a long queue.

Re: Subscriptions Queries

Posted: Fri Dec 31, 2010 11:46 pm
by brjoce
Lucy;

Happy Holidays, I happen to be missing the Christmas Retro Gamer Issue 84. I live in the US so who knows at what point in the delivery chain, after leaving your printers, the mistake occurred. Is there anyway that I can acquire the issue, I know you are close to pressing issue 85 so it may be difficult to obtain. In the states in can be difficult to find retail retro gamer issues but I will continue to check local suppliers.

Regards
John B.

Re: Subscriptions Queries

Posted: Tue Jan 11, 2011 5:20 am
by Sir Arthur
Good Morning.

I have not had issue 83 yet, is there a delay? I appreciate that there could be a back log from Christmas etc, just wondering if other people have had it. :)