Subscription help

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Darran@Retro Gamer
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Re: Subscription help

Post by Darran@Retro Gamer » Wed Apr 21, 2021 4:24 pm

Unhappy Customer wrote:
Wed Apr 21, 2021 12:28 pm
I'm actually pretty wealthy... Just to prove a point I will be organising a class action law suit against your subscription service! If you don't deliver a service that people pay for then that is pretty illegal in the eyes of a court. Pathetic is beyond words for your subscription service.
Please contact help@magazinesdirect.com if you are having issues with your sub. The editorial team doesn't have access to your info and the subs department don't visit this forum.

Regards,
Darran
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marksmith34
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Joined: Thu Oct 14, 2010 3:48 am

Re: Subscription help

Post by marksmith34 » Sat May 08, 2021 7:55 am

Issue 220 arrived today. The paper envelope was fully open on two sides (long and short side) and the magazine all dog eared inside. I’m surprised it managed to stay inside the envelope at all.

Not good…
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flatapex
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Re: Subscription help

Post by flatapex » Mon May 17, 2021 3:58 pm

Mine arrived in the same state
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RetroBob
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Re: Subscription help

Post by RetroBob » Tue May 18, 2021 4:35 am

Does anyone have any suggestions...

Phone line suggested I email help@magazinesdirect.com... I did that and the emails get returned due to 'Your message couldn't be delivered to help@magazinesdirect.com. Their inbox is full or it's receiving too much mail at the moment.'

Do I need to start contacting the Future C-suite on LinkedIn? Happy to.
Xbox Live: RetroBob

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