Search found 35 matches

by subscriptions
Tue Jul 18, 2017 1:57 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: This has been going on for weeks!!
Replies: 8
Views: 398

Re: This has been going on for weeks!!

I've PMed you :D

Happy to look into this for you and get this resolved asap
by subscriptions
Mon Jul 10, 2017 11:41 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2126

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

I am also in the USA and just received issue 169 (Virtua Fighter yay!!) it appears to have been printed or cut incorrectly as the entire magazine is skewed to one side. Also the tops of the pages are still stuck together. And last there is information missing from the tops and bottoms of the pages....
by subscriptions
Fri May 12, 2017 10:21 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2126

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

We have had reports of delivery delays, these seem to be isolated incidents. This is currently being investigated by our production team and mailing house.

We appreciate all our lovely Retro Gamer subscribers and once I have an answer I will post in the forum :)
by subscriptions
Fri May 12, 2017 9:31 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2126

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

Thank you all for your comments :D Your input is extremely important to us.
We regularly review delivery and packaging to all our subscriptions and appreciate all your feedback.

Thanks,
Helen
by subscriptions
Tue May 02, 2017 9:54 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Suddenly having problems receiving new issues! :(
Replies: 36
Views: 1282

Re: Suddenly having problems receiving new issues! :(

Hi Matt, Thank you for your post and for the being a loyal subscriber for all these years :D I'm sorry to hear you are experiencing problems with your subscription copies not arriving to you. I have checked with the production team and all overseas copies have been dispatched on time from the mailin...