Search found 463 matches

by Jet Pilot
Tue Aug 08, 2017 11:59 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 170 overseas delivery
Replies: 17
Views: 515

Re: Issue 170 overseas delivery

PM subscriptions and request a replacement.
by Jet Pilot
Fri Aug 04, 2017 1:39 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

Another issue showed up damaged today...170. Not liking how Future is handling quality-control of the magazine. Subscribed to the magazine for 5 years under Imagine and never more than just a minor scuff here or there. Of the last 3 issues I've received since the switchover to Future, 2 have had sig...
by Jet Pilot
Mon Jun 26, 2017 7:31 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

WOW, that's pretty bad. I may have gotten one issue that was that bad, and it was probably the first one I asked to have a replacement sent for, as normally I'll accept a certain degree of damage, but that renders the magazine pretty much not readable. The did stick a replacement in the mail. I'm j...
by Jet Pilot
Sun Jun 25, 2017 11:02 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Subscription delivered by post damaged nearly every time
Replies: 16
Views: 553

Re: Subscription delivered by post damaged nearly every time

Latest issue here in the US. The spine is normally creased a little, but this is ridiculous. This is on top of the abysmally slow overseas shipping since Future took over the magazine which has already filled a multi-page thread.
by Jet Pilot
Wed Jun 07, 2017 12:36 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

Hi Darran...any idea what has been going on with overseas deliveries since the transition? This thread is now four pages deep with no resolution (yes, I have been in direct contact with Helen and the subs department and there has been no resolution communicated as of yet). Thanks
by Jet Pilot
Tue Jun 06, 2017 5:00 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

My issue 167 showed up last week as well, still about 4 weeks later than it showed up when Imagaine was running the plane.
by Jet Pilot
Wed May 31, 2017 1:06 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Suddenly having problems receiving new issues! :(
Replies: 36
Views: 1323

Re: Suddenly having problems receiving new issues! :(

Good to know dude....... Lets hope next issue arrives much sooner. Unlikely. See this thread for all of the recent problems overseas subscribers have been experiencing since the Future acquisition. Transit time has tripled to quadrupled in length, yet we still are paying for the faster shipping tha...
by Jet Pilot
Sat May 27, 2017 4:05 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

This is just a guess on my part, they're possibly shipping them via bulk air freight (which is low priority and slow) to a US distributor. Then the US distributor is then shipping them to subscribers via the USPS periodical rate (which is also low priority and very slow). I would venture to guess th...
by Jet Pilot
Fri May 26, 2017 12:47 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

So if they have slowed down the shipping speed immensely in order to bulk ship them via extra slow service to save money, will they lower the overseas subscription cost (half of which goes to pay for shipping)?

I know, you can stop laughing now.
by Jet Pilot
Wed May 24, 2017 9:11 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

I certainly have. He told me that he can't do anything with this problem and it has to be resolved by the subscriptions department. I'm not thrilled with the responses I've been receiving either.
by Jet Pilot
Wed May 24, 2017 9:04 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

Darren said there is nothing he can do as this isn't his department.

Subscriptions said in a PM yesterday "Unfortunately we have no updates yet..." which doesn't give me a high-degree of confidence.
by Jet Pilot
Fri May 12, 2017 5:56 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Re: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

Thanks for replying. What exactly has been going on with US subscription deliveries over the last couple of months?
by Jet Pilot
Tue May 09, 2017 3:17 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.
Replies: 87
Views: 2278

Are US subscriptions now being shipped from within the US? Shipping speed VERY slow. Packaging flimsy.

I just received issue 166 today and noticed that it has US postage and a US return address. Are US subscriptions being shipped from within the US now, and if so can we expect to see any reduction in shipping costs for renewals (currently US subscribers pay a 55% premium for a 1-year subscription to ...