Search found 433 matches

by Rory Milne
Mon Oct 12, 2020 4:48 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Tracking lateness
Replies: 463
Views: 29094

Re: Tracking lateness

Yeah, it opens up the process, but once I get to the code from my sub, it needs to be 8 digits and all the ones I have are 10 digits? And since I don't have that 8 digit number, I can't access my account. So I guess I need to contact customer service correct? I didn't get to the stage of the proces...
by Rory Milne
Sun Oct 11, 2020 9:45 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Tracking lateness
Replies: 463
Views: 29094

Re: Tracking lateness

I can't access my account, as I need to know what my last issue was, as it may be #209, but I was really close to the end, and it may be #210. I need to find out ASAP What happens when you try to log on at the address below, does it accept your email address? https://www.mymagazine.co.uk/?utm_sourc...
by Rory Milne
Wed Oct 07, 2020 12:27 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

I ordered 211 from the new website & never received it. Might take longer as the site gets up and running? Just noticed that issue 211 has now sold out, although Magazines Direct will likely get some sent back by shops in the next week or so that didn't sell. Like you I ordered that issue - more sp...
by Rory Milne
Tue Oct 06, 2020 4:14 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

they had the gall to mark copies as "delivered" on people's accounts when they hadn't even been posted. That's not just "teething problems". That's incompetence and lies. I work in customer service. Its what I do. I've worked in customer service too, and IT. In this case "delivered" was marked on p...
by Rory Milne
Tue Oct 06, 2020 1:37 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

"Unexpectedly delayed"... Aye, sure. If there really was a production delay (which is presumably what they mean), then the retail copies would have been delayed as well, surely. More like the new subs service messed up. I have a feeling it's going to become the norm to see retail copies in the shel...
by Rory Milne
Tue Oct 06, 2020 10:45 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

RichL wrote:
Tue Oct 06, 2020 10:10 am
Thank you. Must admit I am not a twitter user so wouldn’t have checked there first.
No worries. :) And fair enough about not using Twitter, although it seems to be where to get the latest news on the mag at the moment.
by Rory Milne
Tue Oct 06, 2020 8:04 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

RichL wrote:
Tue Oct 06, 2020 4:03 am
Can anyone in the know confirm they have actually been sent out?
This is the latest from the in-house team, followed by comments from readers:

https://twitter.com/RetroGamer_Mag/stat ... 2233603072
by Rory Milne
Mon Oct 05, 2020 10:00 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

kebabinho wrote:
Mon Oct 05, 2020 8:31 am
My subs hasn't arrived either. says delivered next to it. Ill give it a few days and then get them to resend
I'd wait if I was you. According to Twitter no one has had their sub copy yet.

https://twitter.com/RetroGamer_Mag/stat ... 8671813632
by Rory Milne
Mon Oct 05, 2020 8:11 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

reaction I got from Magazines Direct was along the lines "we can't find anything, are you really sure you made one?" despite me even forwarding them a copy of the order confirmation email The person from Magazines Direct that I spoke to on the phone asked me to email them a screenshot of the PayPal...
by Rory Milne
Sun Oct 04, 2020 12:54 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue size
Replies: 29
Views: 807

Re: Issue size

surely dealing with stuff and questions like this should rather be handled by people employed full-time? Not knocking the forum, but the in-house RG staff tend to deal with the same questions that are asked on here on Twitter. And to be honest, as the numbers on the forum continue to decline I can ...
by Rory Milne
Sun Oct 04, 2020 12:23 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

With regard to saying it could be down to the website change. This I presume is just the front end changing names and style. It's still owned and run by Future Publishing and unless they've changed the distribution side, I can't see what the problem is for sub issues. It's not just the front end ch...
by Rory Milne
Sun Oct 04, 2020 12:14 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue 212
Replies: 57
Views: 986

Re: Issue 212

With regard to saying it could be down to the website change. This I presume is just the front end changing names and style. It's still owned and run by Future Publishing and unless they've changed the distribution side, I can't see what the problem is for sub issues. It's not just the front end ch...
by Rory Milne
Sat Oct 03, 2020 9:49 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue size
Replies: 29
Views: 807

Re: Issue size

The fact that no one from the magazine has commented makes me believe they have no intention of increasing the page count back to how it was before. Well I'm a regular freelance writer for the magazine and I posted earlier to say that it should be back to normal size from issue 214. That said, mayb...
by Rory Milne
Sat Oct 03, 2020 7:20 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Issue size
Replies: 29
Views: 807

Re: Issue size

3 issues later and still down to 100 pages. Can someone from the magazine please confirm if this is going to stay like this or that plans are afoot to go back to normal. Considering I last subscribed under the promise of Darren that page count would return!!! The freelance budget went back to norma...
by Rory Milne
Sat Sep 12, 2020 6:40 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Any issues have articles/ultimate guides for......
Replies: 3
Views: 101

Re: Any issues have articles/ultimate guides for......

There's a really great list of what's in every issue of Retro Gamer, see link below. :)

http://www.parkproductions.co.uk/area/m ... ogamer.htm