Search found 35 matches

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Mon Feb 12, 2018 8:38 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Tracking lateness
Replies: 293
Views: 8357

Re: Tracking lateness

This is a great idea folks,

Fill this up with any issues that arrive late, any repeat offenders will be investigated our end
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Tue Jan 30, 2018 12:02 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Retro Gamer issue 176
Replies: 18
Views: 990

Re: Retro Gamer issue 176

Alrighty then, ladies and gents. If you have had issues as of late down under receiving your magazine, in particular, this issue, I need you to help me help you. Please, private message me your address, so I can let the relevant people know where this is happening, we can hopefully figure it out. Th...
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Tue Jan 30, 2018 10:38 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Retro Gamer issue 177
Replies: 94
Views: 2809

Re: Retro Gamer issue 177

I finally made it into the 'From the Forum' section.

Image
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Tue Jan 30, 2018 10:33 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Retro Gamer issue 176
Replies: 18
Views: 990

Re: Retro Gamer issue 176

Morning all,

I am chasing this will the relevant people to see what the hell is going on. My initial thinking is that it is a hangover from Christmas, but as the shops are getting deliveries, I am not thinking that is the case.

Will update you lot when I know more!
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Thu Jan 11, 2018 9:25 am
Forum: Retro Gamer Mag & Site Feedback
Topic: New digital issue appears blank
Replies: 7
Views: 248

Re: New digital issue appears blank

Ah. That is rather strange. I would like to say I did something to fix the problem. But that would be taking the blame for something. I have had a clever app man looking at this, but he hasn't been able to identify the problem as of yet (something to do with lines of code. He did explain it, but it ...
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Fri Jan 05, 2018 2:16 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: New digital issue appears blank
Replies: 7
Views: 248

Re: New digital issue appears blank

Oh.

I was sort of hoping no one else would be having this issue. It is appearing to be a bigger problem than just one person.

Leave it to me people! May take longer than usual to find a fix (the world of Digital Issues is a confusing bugger) but I am on the case.
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Fri Jan 05, 2018 10:24 am
Forum: Retro Gamer Mag & Site Feedback
Topic: New digital issue appears blank
Replies: 7
Views: 248

Re: New digital issue appears blank

Morning NickDrinks.

If you PM me your details (name, address - all that lark) and I will have a look into this with my colleagues. Bit of a strange one.

If anyone else is having this problem, just let me know.

Time to put my detective hat on...
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Tue Jan 02, 2018 9:24 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Order help (email received no response)
Replies: 3
Views: 190

Re: Order help (email received no response)

Love it when a problem solves itself!

Glad to hear your binder arrived :)

Sorry about it being delayed, that is a bit rubbish. Can you PM me your email address, so I can chase up why your email wasn't replied to?

Thanks

Mark
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Tue Dec 19, 2017 2:31 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: From The Forum issue 177 - 2018 retro wishes
Replies: 26
Views: 871

Re: From The Forum issue 177 - 2018 retro wishes

My Retro wish is to be featured in the mailbag section of Retro Gamer...
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Mon Dec 04, 2017 9:29 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Delivery and subscription renewal issues
Replies: 12
Views: 362

Re: Delivery and subscription renewal issues

Morning all, Just spoken to a couple of colleagues about this. At the present time, there is a migration of data happening. Everyone on the old Imagine data list (those who have subscriber numbers RET XXXX) are being transferred over to the new Future data list. To do this we have had to change all ...
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Mon Dec 04, 2017 9:11 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Delivery and subscription renewal issues
Replies: 12
Views: 362

Re: Delivery and subscription renewal issues

Leave this to me, guys.

Chasing on answers as to what is going on here.

Once I know more I will come back to you all.
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Thu Nov 30, 2017 11:48 am
Forum: Retro Gamer Mag & Site Feedback
Topic: From The Forum issue 176 - Favourite football game
Replies: 32
Views: 704

Re: From The Forum issue 176 - Favourite football game

There was a game I used to play with my brother, I just had to google it. Redcard. In all honesty, it was a terrible football game. The passing was crap, the AI had no idea how to break through a paper bag let alone a sturdy defence of Englishman on a football pitch. but the real selling point of th...
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Tue Nov 28, 2017 9:17 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Delivery and subscription renewal issues
Replies: 12
Views: 362

Re: Delivery and subscription renewal issues

Hi all, You should all be receiving an email by the end of the week explaining what is going on behind the scenes. This email will also detail how to go about your renewal. Ronin, if you PM me your address, I will send over a spare copy of 174 that I have on my desk. Sorry that you haven't got any r...
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Mon Nov 27, 2017 9:56 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Delivery and subscription renewal issues
Replies: 12
Views: 362

Re: Delivery and subscription renewal issues

Morning Boulder, Couple of things to look in to with this one. At the present time, I do believe the time for overseas delivery is around 4-6 weeks. I am having chats with the relevant people to see if this can be shortened. I completely understand the frustrations with the long delivery time, so I ...