Search found 6 matches

by videogameobsession
Sat Jan 12, 2019 10:56 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Tracking lateness
Replies: 223
Views: 4603

Re: Tracking lateness

I never received issues 187, 188, or 189. I've been a subscriber, based in upstate NY, for nearly 10 years now. I haven't had a problem like this before. Maybe a few late issues, and a missing issue a few years ago, but this worries me! Since I probably won't be receiving the Subscriber editions can...
by videogameobsession
Thu Aug 02, 2018 8:00 pm
Forum: Retro Gamer Mag & Site Feedback
Topic: Subscriber Covers
Replies: 60
Views: 1598

Re: Subscriber Covers

Hi folks, first visit back to the forums in a loooong time. hope you're all well. Just wanted to register my opinion on the new sub cover idea, I'm really not a fan. While its a nice idea to provide something unique for those of us who have a subscription, the covers aren't brilliant TBH. All excep...
by videogameobsession
Wed May 03, 2017 2:24 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Suddenly having problems receiving new issues! :(
Replies: 36
Views: 1137

Re: Suddenly having problems receiving new issues! :(

Do you have any other mail issues there Matt? While possible, I'd put more money on your local postman or mail carrier service "losing" your mail in the delivery stage. Not a single other issue. I haven't had any other mail lost in several years (at least that I'm aware of). I receive a ton of mail...
by videogameobsession
Tue May 02, 2017 5:07 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Suddenly having problems receiving new issues! :(
Replies: 36
Views: 1137

Suddenly having problems receiving new issues! :(

I've been subbed to Retro Gamer for nearly 10 years now and I've had maybe 2 or 3 gone missing in that entire time and the replacements were always received right in the time they said they would be, but since issue #165 (The Zelda issue) I have not received a single issue of RT. Is it a coincidence...
by videogameobsession
Tue Oct 29, 2013 2:02 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Subscriptions Queries
Replies: 563
Views: 39155

Re: Subscriptions Queries

Subs Manager wrote:Hi Matt,

I have just sent you an email - please let me know if you don't receive it.

Thanks
Carly
Hi Carly,
I've received it. Thank you very much.
I look forward to receiving the replacement issue!

Thanks,
Matt
by videogameobsession
Sat Oct 26, 2013 3:31 am
Forum: Retro Gamer Mag & Site Feedback
Topic: Subscriptions Queries
Replies: 563
Views: 39155

Re: Subscriptions Queries

Hello, I've been having trouble contacting customer service through the email address, retrogamer@servicehelpline.co.uk. I tried sending 3 emails over the last 10 days, from two email accounts and I've only received the automated reply on one of them and with no follow up. My problem is that I've no...